Financial Eligibility

We can only help you if you are living on a low income. However, we may be able to provide some summary advice even if your income is higher than our limits, so call us.

If your main source of family income is one of the following, then you qualify financially for our services:

  • Ontario Works (OW)
  • Ontario Disability Support Program (ODSP)
  • Old Age Security Pension with Guaranteed Income Supplement
  • War Veterans’ Allowance
  • Canada Pension Plan (if a CPP application where CPP is the primary source of family income)
  • Workplace Safety and Insurance Board (WSIB) which are temporary or threatened

If you do not qualify financially because your source of income is not one of those listed above, then financial eligibility will be based on your family size and family income, as well as the assets that you own.

There are discretionary factors which are taken into consideration. For example, a single person with no children, with the maximum discretionary factors, could have an income up to $21,144 per year. A single parent with two children, with the maximum discretionary factors, could have a family income up to $39,143 per year.